FAQs

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Pricing

How many videos can I make under the Starter and Grow plans?

The number of videos you can create under both the Starter and Grow plans depends on the assets and resolution used. Please use our token calculator to determine the exact number.

Do I need to purchase licenses separately for each of the assets used?

No, licenses for assets are covered under the plans. 

Are there any discounts available for purchasing tokens in bulk?

Yes, discounts are available for token purchases exceeding 1000. For more details, check out our additional packs on the pricing page. 

Can tokens be shared between team members if we're on a team plan?

Yes, tokens can be shared in Grow plan, for up to 5 members. 

How many tokens does creating a one-minute video with basic features take?

Check out our token calculator here to calculate token expenses for your videos.

Is it possible to purchase extra tokens?

Yes, check out our additional token packs starting at $25 for 250 tokens.

How many tokens are included in each plan?

Starter Plan includes 100 tokens, while Grow Plan has 3,000. 

Do tokens expire if I don't use them?

No, tokens roll over to the next month if not used. 

Can I estimate how many tokens a video might cost before I create it?       

Yes, our token calculator helps you estimate video costs based on minutes, assets and output resolution. Click here and scroll down for more details.

Does Rizzle offer a free trial?

Rizzle does not offer a free trial. Please check our Pricing plans for more details.

Can I cancel my subscription?

If you decide to cancel, you can do so at any time. Your current subscription plan will remain active, and you can enjoy its benefits until the end of your current billing period. After that, your plan won't be renewed.

Custom Thumbnails

How do I generate thumbnails using Rizzle?

1. Start by uploading your HD video to Rizzle.
2. Choose a template suitable for your video, or let Rizzle automatically select one for you.
3. Click on 'Create'. Our system will then generate multiple thumbnails for you.
4. Using the regenerate option, You can edit the text and stock used in the thumbnail.
5. Now, you can download the thumbnail that you prefer.

What video formats can I upload to create custom thumbnails?

Rizzle supports uploading videos directly from your device via a Google Drive or Dropbox link.

Can I upload a video from YouTube?

Unfortunately, Rizzle currently doesn't support uploading videos directly from YouTube links.

How long does it take for a video to upload and process on Rizzle?

Depending on your video size, the upload and analysis process takes under 5 minutes.

Can I use these thumbnails outside of Rizzle?

Yes, once you select your preferred thumbnail, you can use it for your video on Rizzle and other platforms.

How many custom thumbnails will Rizzle generate for my video?

Rizzle generates six thumbnails with relevant text overlays. 

Can I edit the text on my custom thumbnail?

Yes, you can edit the text on the generated thumbnail. 

Is there an additional cost for creating custom thumbnails?

Custom thumbnails are included as a feature in Rizzle; there is no additional cost for using this feature.

Can I change the stock footage used in the thumbnail? 

Yes, you can easily replace the stock media from Getty Premium Stock in your thumbnails.

Podcast to Video

How does Rizzle's podcast to video feature work?

1. Upload your audio or video file.
2. Select preferences such as video type, length, and style.
3. Click 'Generate' to create teasers, highlights, and clips.
4. Preview and edit the video as needed.
5. Finalize and opt to receive an email notification when ready.

What is the difference between B-roll, Original Media, or Enhanced Media?

B-roll: Premium Getty stock footage.
Original Media: Your video's original media, no Getty stock used.
Enhanced Media: Both premium Getty stock footage and original media.

Can I add music to my videos?

Absolutely! You can add, replace, or adjust the music to match your video's style and tone.

Can I customize the length of teasers, highlights and clips?

Yes, users can select the segments based on the desired length of their video.

What file formats does Rizzle support for podcast uploads?

Rizzle supports MP3, MP4, WAV, and MOV formats.

Can I edit my video after its generation?

You can edit the transcript segments, replace stock media, and adjust media types (B-roll, Original Media, Enhanced Media) even after video generation.

Can I save my videos as drafts and come back later?

Yes, you can find the generated videos in 'My Library' section and edit them. 

Are there options to add captions to my videos?

Currently, we do not offer caption support.

Can I download my finished videos in different resolutions?

Yes, you can download finished videos up to 4k resolution.

Can I share my videos directly to social media from Rizzle?

Yes, Rizzle lets you share videos directly to YouTube and TikTok.

How long does it take to generate teasers, highlights, and clips?

Rizzle takes 10-15 minutes to upload, analyze, and generate videos.

Can I replace the stock media I'm using?

Yes, you can easily replace the stock media from Getty during editing.

Does Rizzle offer video templates?

Rizzle provides a variety of video templates to choose from before creating your videos, enhancing their visual appeal.

Do I need any video editing experience?

No, Rizzle's interface allows you to create professional-looking videos without prior video editing experience.

How long of a podcast episode can I upload?

There is a limit of 90 minutes for audio/video file uploads.

What if the automatically generated clips miss an important segment?

You can easily edit the transcript segments to ensure all important parts are included in your video.

Does Rizzle reduce background noise in videos?

No, however, it effectively eliminates pauses in the video.

How does Enhanced Media differ from other options?

Enhanced Media combines both Original Media and B-roll, offering a dynamic mix of your original content with supplementary stock footage.

How many teasers, highlights, and clips can I create from my podcast?

The number of videos you can create depends on the length of the audio or video file you upload.

Is there a minimum duration requirement for file uploads?

No, however, we recommend uploading a minimum of a 20-minute video to ensure all components are generated accurately.

Text to Map

How do I create a map video using Rizzle's text to map feature?

1. Start by typing your text.
2. Choose your preferences for the video, including duration, aspect ratio, map style, resolution, and country of reference.
3. Click on 'Generate'. Our system will generate a map video for you. 
4. Opt for an email notification once your video is ready.

What is 'Country of Reference' option for?

'Country of Reference' helps tailor the map style to a specific location. Choosing the relevant country ensures the map displays elements like borders and place names accurately.

Can I preview my map video before downloading it?

Yes, on Text-to-Map creation page.

Can I change map style after generating the video?

No, you cannot change the map style after video generation.

What are "markers" and "labels" used for?

Markers are visual icons placed on specific locations on the map. Labels are text descriptions next to markers or directly on the map.

Can I choose music for my map video?

Absolutely! You can choose from our extensive library or upload your music to match your video's style and tone.

How long does it take to generate a map video?

Rizzle takes up to 5 minutes to generate a map video.

What is the maximum duration that my Map video can be?

The maximum duration you can select for your map video is 2 minutes.

Can I preview map styles before selecting one?

Yes, On the Text-to-Map creation page, you'll find previews of each map style to help you choose the best fit for your video.

Can I customize the colour of the border highlight or region fill?

No, Rizzle automatically selects colours suitable for the chosen map style.

What does the 'Screenplay' section show?

The screenplay displays the script for your map video, including the duration each map element appears and any transitions.

What does 'Border Highlight' do?

'Border Highlight' emphasizes the borders of specific regions on the map, drawing attention to them.

What does 'Region Fill' mean?

'Region Fill' fills specific regions on the map with a solid colour, which can help highlight areas of interest.

Text to Video

How can I convert text to video?

1. Start by typing or pasting text.
2. Choose from various preferences such as duration, aspect ratio, template, media, audio, output resolution, and text label.
3. Click on 'Generate'. Our system will then start processing your request.
4. You can edit the text, media, music, and voiceover with the regenerate option.
5. You can also opt for an email notification once your video is ready.

Does Rizzle provide customization options for video creation?

Yes, Rizzle offers extensive customization options. You can edit individual components of your videos, including text, media, metadata, and the cover image as well.

Can I add background music or voiceovers to the videos created with Rizzle?

Yes, Rizzle supports uploading your background music or voiceovers. You can also choose from a list of music and voiceovers provided in the system.

What are the different aspect ratio videos I can create using Rizzle?

Rizzle currently generates videos in both 9:16 and 16:9 formats.

Can I edit the Rizzle generated videos?

You can regenerate the video by changing or uploading individual media components, replacing the background music, selecting or replacing the cover image, and editing text or other metadata.

Can I choose the stock media used in my video?  

Yes, you can search for and choose images and videos from Rizzle's library of premium stock media from Getty and Storyblocks. You can also upload stock media from your own media library. 

What is the resolution for the videos created on Rizzle?

Rizzle offers options up to 4K resolution for the best viewing experience. Please check our plans for more information.

Can I highlight the text in the generated video?

Yes, you can highlight it by word or phrase only if you have selected the voiceover option.

Does Rizzle support voiceover in the videos?

You can select from the list of available voiceovers in the audio options or you can also upload your own.

Does Rizzle offer royalty-free stock images, videos, and music?

Rizzle offers Editorial + Creative royalty-free stock media from GettyImages and Storyblocks and 30K+ royalty-free music from Soundstripe all included based on your plan.

How does Rizzle handle copyright issues with images and text used in videos?  

Rizzle integrates with various stock media providers through APIs. It also incorporates customers' or any other media only after verifying copyrights. In addition, we may use generative AI for some of the media used in video creation.

Does anyone moderate videos created on Rizzle?

No, Rizzle does not perform moderation for videos created on the platform.

Is Rizzle available for desktop and mobile?

Currently, Rizzle is available only for desktop use. We are constantly working on improving and expanding our services, so stay tuned for any updates regarding mobile availability.

Can I use Rizzle to create videos for commercial purposes?  

Yes, Rizzle can be used to create commercial videos. Please share your requirements here if you have a specific use case. We will get in touch with you. 

Can I use Rizzle-generated videos for social media marketing purposes?

Absolutely! Rizzle is designed to generate videos ideal for various social media platforms. 

Will I have the copyright to the generated content?

Yes. You own the copyright to all the videos generated.

Can multiple team members work on the same project together?

Yes, this feature is available as part of the Grow plan. To learn more about it, please visit our pricing page.

Can I change the email that I signed up with? 

Currently, you cannot change your email ID. We are constantly working on improving and expanding our services on the basis of customer feedback, so stay tuned for any updates.

What kind of customer support can I get?

Rizzle has a dedicated support team. You can reach out to us at support@rizzle.com.

Does Rizzle have an Affiliate Program?

Currently, Rizzle does not have an affiliate program available.

Can I change the fonts in my videos?

Yes, you can change the fonts and also upload your fonts. To change the fonts, go to Settings---> Brands---> Fonts. 

Once you have selected the fonts, please tap on "Save" at the top right corner of the screen. 

Note: You can change the font only when subscribed to the enterprise plan.  

How much time will it take to integrate Rizzle services?

The one-time integration takes two weeks.

Can I keep my brand tone/colour palette constant in the templates?

We collaborate closely with brands to understand their specific needs and preferences. We can adjust the templates to maintain a consistent brand tone and colour palette. If required, we can also create specific templates tailored to your brand.

What type of videos can I create using Rizzle AI?

Rizzle's text-to-video AI can create various videos, including marketing and promotional videos, social media content, educational and instructional videos, explainer videos, product demos, and more.

How long does it take to convert URLs/text into videos using Rizzle?

On average, generating an interactive video for a 1-minute duration takes about 2-3 minutes, depending on the resolution and other factors.

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